For a technology startup, hiring the first salesperson can feel like an important milestone.
After months or years of building the product, the company is finally investing in commercial growth.
But there is a question that is often overlooked:
Is the company ready to build a sales and marketing organization, or does it first need to prove that its go-to-market model works?
This distinction can have a significant impact on cash burn.
A startup can spend heavily on salespeople, marketing staff, CRM systems, databases, advertising, content, and events without actually knowing which market, buyer, message, or channel is most likely to produce revenue.
The result is not necessarily a sales problem.
It may be a sequencing problem.
Consider a technology company that wants to build an enterprise outbound function.
It may need:
A sales development representative
A sales manager
A salesperson or account executive
Marketing support
CRM and sales-engagement technology
Data and contact intelligence
Content
Design
Campaign management
Management time
The salary of the salesperson is therefore only one part of the cost.
The Bridge Group's 2025 benchmark, based on 351 B2B companies, reported median SDR on-target earnings of $80,000, while the median SDR manager OTE was $146,000. More importantly, only 60% of SDRs were at quota.
That last number deserves attention.
Hiring a salesperson does not mean purchasing a predictable pipeline.
You are purchasing capacity.
Whether that capacity produces results depends on the ICP, data, messaging, process, management, and market.
Imagine a startup wants to establish an outbound function.
The following is not a market benchmark; it is simply an illustration of how quickly the cost can accumulate.
Cost component
Illustrative annual cost
2 SDRs
$160,000
SDR manager allocation
$73,000
Sales/marketing technology
$30,000
Data and intelligence
$20,000
Content/design
$25,000
Events/travel/other
$20,000
Illustrative total
$328,000
And this still excludes the founder's time, recruitment costs, employee benefits, management overhead, and the cost of mistakes.
The real question is therefore not
"Can we afford to hire two SDRs?"
It is:
"Do we know enough about our market to justify building the function?"
Early-stage technology companies often have several hypotheses that have not yet been tested.
For example:
"We believe CIOs will buy this."
"We think financial services is our strongest market."
"We believe our AI capability differentiates us."
"We think LinkedIn is the best channel."
"We believe companies will pay $100,000 for the solution."
Each statement may be reasonable.
But they remain hypotheses until the market provides evidence.
A third-party GTM team can sometimes be useful during this stage because the company can test these assumptions without immediately creating a large permanent organization.
The objective is not simply outsourcing sales.
It is reducing the cost of learning.
There is a natural temptation to hire the internal team first and then work out the process.
A different sequence is possible.
Identify the ICP, target accounts, buyer personas, messaging, and channels.
Run campaigns, engage prospects, conduct meetings, and measure conversion.
Determine which segments, messages, and channels actually produce qualified opportunities.
Once the model is sufficiently proven, build the internal team around the evidence.
This approach can be particularly useful for startups entering a new geography or selling an unfamiliar technology category.
A product can be changed relatively quickly.
A sales organization is harder to change.
If five salespeople are hired against the wrong ICP, changing direction means changing their territories, targets, messaging, and potentially their skill sets.
Marketing commitments can create similar problems.
A startup might spend six months producing content for a market that turns out not to be its strongest segment.
This is why GTM experimentation matters.
The earlier the company can identify what does not work, the less expensive the eventual correction becomes.
It is important not to oversimplify the argument.
Using a third party is not automatically cheaper than hiring employees.
An external team can have a higher direct fee than the salary of one salesperson.
The comparison should instead be based on total cost and time to learning.
Suppose an early-stage company spends $300,000 building a GTM function and discovers after nine months that its target market is too narrow.
That $300,000 was not simply a sales expense.
A significant portion was the cost of discovering that the original GTM hypothesis was wrong.
The alternative is to spend a smaller amount testing the market before committing to a larger permanent structure.
Neither approach guarantees success.
But the second approach can reduce the amount of capital committed before the business has enough evidence.
There is no universal rule.
A company with strong product-market fit, repeatable sales, a proven ICP, and growing inbound demand may benefit enormously from building an internal team.
A company still asking basic questions about its market may not.
A useful test is to ask:
Can we clearly explain who buys, why they buy, when they buy, how they evaluate alternatives, and what consistently causes them to take a meeting?
If the answer is yes, internalization may make sense.
If the answer is still evolving, experimentation may be more valuable.
A startup does not have to choose between "do everything internally" and "outsource everything."
There is a middle ground.
Strategy can be developed with external expertise.
Execution can initially be shared.
Internal people can participate and learn.
Processes can be documented.
Once the model becomes repeatable, ownership can progressively move inside the company.
This is essentially a capability-building approach.
The debate around third-party GTM often becomes:
"Is outsourcing cheaper?"
That is not the most useful question.
The better question is
"What is the lowest-risk way to discover and build a repeatable revenue engine?"
For some startups, the answer will be an internal team.
For others, it will be a hybrid model.
For others, an external GTM partner can provide the initial operating capability and help the company build its own function over time.
The right choice depends on the maturity of the product, the market, the sales cycle, the available capital, and—most importantly—the amount of GTM knowledge the company has already accumulated.
Capital is scarce for most startups.
Using it to accelerate a proven model is very different from using it to discover whether the model exists.
The objective should not be to build a large GTM organization as quickly as possible. It should be to build the right GTM organization when the evidence says it is ready.